Privacy Policy

Ski Goat provides a website and mobile app that help users understand ski instructor qualifications, work rights, and training pathways. This policy explains what personal data we process, why we process it, and the choices available to you.

1. Controller

Ski Goat is the controller for personal data processed through this website and the Ski Goat mobile app. For privacy requests, contact privacy@skigoat.app.

2. Data We Collect

We may collect contact details you send to us, account identifiers supplied by authentication providers, app and website usage events, device and browser metadata, and pathway inputs you provide in order to generate recommendations.

3. How We Use Data

We use personal data to operate the service, deliver pathway recommendations, secure accounts, diagnose issues, improve product performance, measure usage through privacy-reviewed analytics, and respond to user enquiries.

4. Legal Bases

Where GDPR applies, we process data because it is necessary to provide the service you request, to comply with legal obligations, and for our legitimate interests in maintaining and improving Ski Goat. Where required, we rely on consent for specific processing activities.

5. Analytics

We use PostHog to understand product usage and improve the service. Our site is configured to use the EU PostHog host. Analytics data may include page views, interactions, device metadata, and pseudonymous identifiers.

6. Authentication

If you sign in, authentication is provided by Clerk. Clerk processes account and session data according to its own privacy documentation. We use those details only to provide access-controlled features and support account security.

7. Sharing

We share data only with processors and service providers needed to run the service, such as hosting, analytics, infrastructure, and authentication vendors. We do not sell personal information.

8. International Transfers

Some providers may process data outside your country. Where required, we rely on contractual and organizational safeguards intended to protect transferred data.

9. Retention

We retain personal data only for as long as necessary to provide the service, meet legal obligations, resolve disputes, and maintain security and operational records.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export your personal data. You may also have the right to withdraw consent where processing relies on consent.

11. Children

Ski Goat is not directed to children under the age at which parental consent is required in the relevant jurisdiction, and we do not knowingly collect personal data from children in violation of applicable law.

12. Security

We use reasonable technical and organizational measures intended to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

13. Contact

For privacy questions, access requests, or complaints, contact privacy@skigoat.app. If you are in the EEA or UK, you may also complain to your local supervisory authority.